Managed IT Services
IT Support
How is ProCare IT different than MedCo Data?
ProCare IT, short for Professional Care IT Services, is MedCo Data's branded helpdesk and professional services division. It's so special, they gave it a logo!
In today's complex healthcare environment, clinical care relies on IT infrastructure for just about everything. MedCo Data's ProCare IT Team is designed for the unique needs of a medical practice. ProCare IT understands the workflows of individual specialties caring for patients across the united states. Whether you're an independent practice or a large healthcare system, ProCare IT's modular approach allows you to select only the services you need to scale your practice and avoid IT headaches.
Delivering quality patient care today requires more than clinical excellence. It requires secure, reliable, and patient-friendly technology that supports the full care experience. From online scheduling and patient portals to telehealth access and mobile-friendly digital experiences, modern healthcare organizations must meet rising patient expectations while safeguarding sensitive health information.
At the same time, providers must navigate complex regulatory requirements, cybersecurity risks, and HIPAA compliance obligations — all while maintaining efficient day-to-day operations.
MedCo Data helps healthcare organizations manage these demands with confidence. Our managed IT services provide the modern, secure, and scalable infrastructure growing practices need, without the burden of building and maintaining complex IT environments internally. We enable providers to focus on patient care while we ensure their technology remains dependable, secure, and aligned with their goals.
Mobile Workforce Solutions
for Modern Healthcare
Healthcare is increasingly mobile — and your IT strategy must keep pace. Providers and staff now work across multiple locations, from clinics and surgery centers to home offices and telehealth environments. Without the right IT foundation, mobility can introduce security risks, inefficiencies, and compliance concerns.
MedCo Data helps healthcare organizations support a secure, productive mobile workforce without compromising performance or patient data protection.
They design and manage mobile-ready IT environments that give your team reliable access to EHR systems, practice management platforms, and communication tools from anywhere care is delivered. The result is greater flexibility for providers, smoother operations, and a better patient experience.
Secure Mobility Built for Healthcare
Mobile access in healthcare cannot come at the expense of security or HIPAA compliance. MedCo Data implements layered protections including secure remote access, device management, encryption, and identity controls to ensure sensitive information remains protected.
MedCo Data's healthcare-focused IT team understands clinical workflows and regulatory requirements, allowing them to deliver mobility solutions that are both practical and compliant. You gain the freedom to work from anywhere while maintaining confidence in your security posture.
Why Healthcare Organizations Choose MedCo Data
With MedCo Data as your IT partner, your mobile workforce is supported by:
• Proactive monitoring and support
• Secure remote access to clinical systems
• Mobile device management and policy enforcement
• HIPAA-aligned security frameworks
• Fast, responsive healthcare-focused help desk support
MedCo Data, doesn't just enable mobility — they manage it, secure it, and optimize it so your organization can operate efficiently and grow with confidence.
Disaster Recovery Planning
In healthcare, downtime is more than an inconvenience. It can disrupt patient care, delay clinical decisions, and expose organizations to regulatory and financial risk. A strong disaster recovery plan ensures your practice can continue operating when unexpected events occur, from cyberattacks and system failures to natural disasters and power outages.
MedCo Data helps healthcare organizations prepare for the unexpected with comprehensive disaster recovery planning designed specifically for clinical environments.
MedCo Data disaster recovery strategies are built around the realities of healthcare operations. They identify critical systems such as EHR platforms, practice management software, imaging systems, and communication tools, then design recovery plans that prioritize clinical continuity and data protection.
They work with your organization to define recovery time objectives (RTOs) and recovery point objectives (RPOs), ensuring your most important systems and data can be restored quickly and reliably.
Proactive Protection and Rapid Recovery
MedCo Data delivers disaster recovery solutions that include:
• Secure, automated data backups
• Redundant and geographically diverse storage
• Business continuity planning
• Regular testing and validation of recovery procedures
• Cyber-incident and ransomware recovery support
MedCo Data continuously monitors backup integrity and system readiness so that, if an incident occurs, your organization can recover with minimal disruption.
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Questions?
We'd love the opportunity to propose a custom solution for your team. Think your workflow is complex? Try us. We've seen just about everything.
